I don't run any other keyboard software, but I tried starting in Safe Mode anyway and the same thing happens there - keyboard shortcuts usually don't work on launch. Might be a race condition, and those are notoriously hard to chase down. There's something about the way OneNote is registering with Apple's keyboard handler to process shortcuts that isn't working reliably. This continues working perfectly until I exit the app and relaunch it again. I can then do CMD-1, CMD-1 to effectively remove the Tag format, andĬontinue on with all of the other things I wanted to do in my note. Once I do that, all of my keyboard shortcuts start working completely. When this happens (keyboard shortcuts aren't working), I use the menu to assign a tag (e.g., Format / Tag / ToDo). However, I do get an error beep when the shortcuts aren't working, so that's different. I can't copy/paste (CMD-C/CMD-V) or assign a tag (CMD-1, etc). Normal typing works to enter text in a note, but keyboard shortcuts do not. Most times (95%) when I launch OneNote, I have the same experience. Sometimes (5%) when I launch OneNote, everything just works - rarely, but sometimes. The first step, whether you’re using a desktop or a laptop, is to plug in another keyboard. Also read: How to Remap the Fn Keys on macOS.

Here are some things to try before you drag your computer to the Genius Bar. I have the same problem, but narrowed it down to a slightly different behavior, which might help. If the keyboard stops working on either your desktop or MacBook, any number of issues could be at fault.

Command key mac not working